Customer Support
Peace of mind support service from our dedicated support experts.
We offer 3 support plan that suits all your business needs, pick one that fit you best:
Ad Hoc
(Online)
RM 100
00
per visit- Resolve an ad-hoc problem
- Troubleshoot data error
- Minor customized report format
- Reinstall AutoCount Software
- Version Updade (At a fees)
- Remote Support
- After sales warranty:
5 working days
Service Hour
Mon-Fri : 9am - 6pm
Sat : 9am - 1pm
Mon-Fri : 9am - 6pm
Sat : 9am - 1pm
Ad Hoc
(Onsite)
RM 150
00
per visit- Resolve an ad-hoc problem
- Troubleshoot data error
- Minor customized report format
- Reinstall AutoCount Software
- Version Updade (At a fees)
- Onsite (Ipoh Area only)
- After sales warranty:
5 working days
Service Hour
Mon-Fri : 9am - 6pm
Sat : 9am - 1pm
Mon-Fri : 9am - 6pm
Sat : 9am - 1pm
Annual Support Contract
Contact Us
RM -
yearly
- Priority Phone and Email Support
- Whatsapp Support Group
- Troubleshoot data error
- Minor customized report format as per request
- Reinstall AutoCount Software
- Free version updates (if applicable)
- Remote Support / Onsite (Ipoh Area)
Service Hour
Mon-Fri : 9am - 6pm
Sat : 9am - 1pm
Mon-Fri : 9am - 6pm
Sat : 9am - 1pm