Get expert support for AutoCount Accounting, POS, F&B, and Payroll software.
Our team is ready to help you optimize your business operations.
Select the option that best matches your needs for faster assistance
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Existing customers can get help with installation, usage, or technical issues.
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Reg No: 201601010552 (1181482-M)
SST No: A10-2412-32000015
No. 231A, Jalan Pasir Puteh, 31650 Ipoh, Perak.
No. 3450, Tingkat 1, Jalan Chung Thye Phin, 34000 Taiping.
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday & Public Holidays: Closed
For critical system issues during business hours
Prefer email? Write to [email protected]. Support hours: Mon–Fri, 9:00–18:00 (MYT).
For the fastest support, call our technical support hotline at 017-811 6118 during business hours. For non-urgent issues, submitting a support ticket ensures proper tracking and documentation of your request.
Yes, we offer comprehensive remote support for all AutoCount products. Our technicians can securely connect to your system to troubleshoot issues, perform updates, or provide training without the need for an on-site visit.
To help us assist you faster, please have your AutoCount license number, software version, and a detailed description of the issue ready. If you’re experiencing an error, note the exact error message and when it occurs.
Yes, SL SOFTWARE SOLUTIONS SDN. BHD. is an authorized AutoCount dealer in Malaysia with offices in Ipoh and Taiping. We are fully certified to sell, implement, and support all AutoCount products.
Prefer email? Write to [email protected]. Support hours: Mon–Fri, 9:00–18:00 (MYT).
~1 business day
Avg. response time
9:00–18:00 MYT
Support hours (Mon–Fri)
WhatsApp available
Quick questions welcome