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Contact AutoCount Malaysia

Get expert support for AutoCount Accounting, POS, F&B, and Payroll software.
Our team is ready to help you optimize your business operations.

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Get In Touch With Our Experts

Select the option that best matches your needs for faster assistance

Sales & Demo Requests

Interested in AutoCount software for your business? Get personalized consultation and pricing.

Sales Hotline
014-967 2631 (Mr Low)
Business Hours
Mon-Fri: 9:00 AM – 6:00 PM Sat: 9:00 AM – 12:00 PM
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Technical Support Help

Existing customers can get help with installation, usage, or technical issues.


Online Support Submit a ticket for detailed assistance
Knowledge Base Find instant solutions to common issues
Submit Support Ticket

Partnerships & Careers

Explore business partnership opportunities or join our growing team.

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Authorized AutoCount Dealer

SL SOFTWARE SOLUTIONS SDN. BHD.

Reg No: 201601010552 (1181482-M)

SST No: A10-2412-32000015

IPOH (Headquarters)

No. 231A, Jalan Pasir Puteh, 31650 Ipoh, Perak.

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TAIPING Branch

No. 3450, Tingkat 1, Jalan Chung Thye Phin, 34000 Taiping.

View Map & Directions

Business Information

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday & Public Holidays: Closed

Emergency Support

For critical system issues during business hours

Priority Support Line

Send us a message

Prefer email? Write to [email protected]. Support hours: Mon–Fri, 9:00–18:00 (MYT).

What Our Clients Say

YUEN YEN LE Lennon Design Sdn. Bhd.

We switched to AutoCount after meeting Low from SL Software Solutions. He’s professional, understands our needs, and provides accurate solutions that save us time and fit our business requirements well.

KER HONG BENG Professional Latex Sdn. Bhd.

SL Software always provides a rapid response, and their service consistently meets our requirements. Their commitment to support is commendable. Kudos to the team, and keep up the excellent work!

MURALY SUPRAMANIAM Associated Air-Pak Industries Sdn. Bhd.


SL Software handles our AutoCount needs efficiently and promptly. Their rates are reasonable, and they always prioritize customer satisfaction, making them a dependable and trusted business partner.

Frequently Asked Questions

What's the fastest way to get AutoCount support?

For the fastest support, call our technical support hotline at 017-811 6118 during business hours. For non-urgent issues, submitting a support ticket ensures proper tracking and documentation of your request.

Yes, we offer comprehensive remote support for all AutoCount products. Our technicians can securely connect to your system to troubleshoot issues, perform updates, or provide training without the need for an on-site visit.

To help us assist you faster, please have your AutoCount license number, software version, and a detailed description of the issue ready. If you’re experiencing an error, note the exact error message and when it occurs.

Yes, SL SOFTWARE SOLUTIONS SDN. BHD. is an authorized AutoCount dealer in Malaysia with offices in Ipoh and Taiping. We are fully certified to sell, implement, and support all AutoCount products.

Send us a message

Prefer email? Write to [email protected]. Support hours: Mon–Fri, 9:00–18:00 (MYT).

~1 business day
Avg. response time

9:00–18:00 MYT
Support hours (Mon–Fri)

WhatsApp available
Quick questions welcome