Quickly download the required tool and connect with our technicians for immediate assistance.
Please download **one** of the following tools as directed by your support technician. Only one is required.
Locate the downloaded file (it usually appears in the bottom of your browser or in your ‘Downloads’ folder) and simply **run the application**. No installation is needed.
A small window will open showing a **Your ID** and a **Password**. Please read these details out to your support technician to establish the connection.
We use industry-standard encryption for all remote sessions. We cannot connect without the ID and Password you provide. Your access is automatically terminated the moment you close the software.
If you have any trouble connecting, please call the person in charge in our whatsapp support group.
