Our support team needs temporary access to your computer to complete the AutoCount setup. Please download one of the applications below.
Select one of the applications below to download. Both are secure and will allow our team to assist you.
UltraViewer
Free remote desktop application with built-in chat and file transfer.
Rush Desk
Fast and simple remote support solution with excellent performance.
Follow these simple steps to get connected
1
Download
Click the download button for your preferred application (Rush Desk or UltraViewer)
2
Run
Locate the downloaded file and double-click to run it. You may need to allow the application to run.
3
Share ID
Provide the generated ID and password to our support team over the phone.
4
Grant Access
When prompted, allow remote control. You can watch the session and stop it anytime.
Your security and privacy are our top priorities
All remote sessions are protected with bank-level encryption.
You must explicitly grant permission for each session.
We can only connect when you run the application and provide access.
You can disconnect the session at any moment with a single click.
Both Rush Desk and UltraViewer are designed to run without installation. Simply download and run the executable file.
Yes, both applications are secure remote support tools. The session is fully encrypted, and you maintain control at all times.
Our team can only see and control what you allow during the session. We focus only on the AutoCount software and related setup.
If you’re having trouble downloading or running the application, please contact our support team.
