Offline mode is only useful if the system has a proper way to store transaction data safely.
Where is the offline data stored?
It may be stored on the device itself, on a local server, or through another local storage method. What matters is that the data is not lost when the internet goes down.
You should also check:
How long offline data can be stored
Whether the system can handle a prolonged outage
Whether the data remains safe if the device restarts
Whether staff need to do anything manually to protect the data
This helps you understand whether the system is truly prepared for real business disruptions.