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AutoCount - Sales & Service Tax
Introduction to Sales and Service Tax (SST)
Firstly, Sales and Service Tax (SST) is a crucial component of Malaysia’s tax system. Reintroduced in 2018, SST consists of Sales Tax, which applies to the manufacturing and import of goods, and Service Tax, which is levied on specific services. To summarize, businesses in Malaysia must ensure compliance with SST regulations to avoid penalties. In addition, it also helps them to ensure accurate financial reporting.
The Importance of SST Compliance
Firstly, compliance with SST is legally required and essential for businesses to maintain their reputation and avoid fines, audits, and legal issues. In addition, the Royal Malaysian Customs Department (RMCD) oversees SST compliance and imposes strict guidelines. Thus, making it critical for businesses to manage SST effectively using reliable software like AutoCount.
Step-by-Step Guide on Enabling SST in AutoCount
To enable the SST function in AutoCount, follow these steps:
Activate SST in AutoCount
- Firstly, go to Tools > Options.
- Secondly, navigate to the Country and Tax tab.
- Thirdly, check the box to enable the SST settings.


Configure Tax Codes
Firstly, set up the relevant tax codes under Tax > Tax Code Maintenance. To clarify, this might include S-10 for 10% Sales Tax, SV-6 for 6% Service Tax, and the newly added SV-8 for 8% Service Tax.






Managing Tax Codes in AutoCount
One of the critical steps in setting up SST in AutoCount is managing tax codes.
Updating the Chart of Accounts
Firstly, ensure that your chart of accounts is updated with the correct tax codes. To clarify, this involves adding or modifying accounts to include SST-specific tax information, which is vital for accurate financial reporting and compliance.

Creating and Managing Accounts
Properly managing accounts in AutoCount is essential for SST compliance.
Debtor and Creditor Accounts
Firstly, add debtor and creditor accounts with their respective tax details, such as tax registration numbers and applicable tax codes. As a result, this will ensure appropriate taxation of all transactions involving these accounts.
|| Debtor Accounts


|| Creditor Accounts


Maintaining Tariff Codes
Firstly, tariff codes categorize goods and services and determine the applicable tax rates. In other words, you have to maintain these codes accurately in AutoCount. As a result, you can ensure the correct tax is applied to each transaction.

Billing and Invoicing with SST in AutoCount
AutoCount simplifies the billing and invoicing process by integrating SST directly into these functions.
• Creating Invoices
Firstly, when you create an invoice in AutoCount, the system automatically applies the appropriate SST based on the tax codes assigned to the items or services being invoiced. This ensures the correct amount of SST charge to your customers. Thus, helping you stay compliant with tax regulations.
• Handling Service Tax in Invoices
Secondly, you can apply Service Tax, such as the common 6% or the new 8% rate to services that your business provides. In addition, AutoCount allows you to configure these rates. Moreover, it also ensures that they are correctly reflected on all service-related invoices.
Handling Purchase Transactions
Recording purchase transactions accurately is vital for managing SST.
Entering Purchase Invoices
FIrstly, use AutoCount to record purchase invoices with the correct tax codes. As a result, this ensures a payment of the correct amount of SST on your purchases. Additionally, the system allows you to process purchase returns. Moreover, it let you adjusting the SST as needed based on the returned goods or services.

Stock and Service Item Maintenance
Managing your stock and service items in AutoCount is critical to ensuring the correct application of SST.
Stock Item Maintenance
Firstly, you can configure each stock item in AutoCount with a specific tax code, such as S-10 for a 10% Sales Tax. This setup ensures that when you sell these items, the system will apply the correct amount of SST.

Stock and Service Item Maintenance
Managing your stock and service items in AutoCount is critical to ensuring the correct application of SST.


Credit Notes and Returns
AutoCount provides tools to manage credit notes and returns effectively.
Issuing Credit Notes
Credit notes are used to adjust the amount of SST in cases where goods are returned or invoices are incorrect. AutoCount allows you to issue credit notes that reflect the correct SST adjustments. Thus, ensuring your tax records remain accurate.

Running SST Reports in AutoCount
Generating SST reports is a key feature of AutoCount that aids in compliance.
SST Transaction Listings and Audit Trails
Firstly, AutoCount allows you to generate detailed reports, such as SST Transaction Listings and SST Audit Trails. In addition, these reports provide comprehensive records of all SST-related transactions, which are essential for internal audits and regulatory compliance.
|| SST Transaction Listings

|| SST Audit Trails

Processing SST Payments
AutoCount includes tools to help you manage and process SST payments efficiently.
Using the SST Processor
Firstly, the SST Processor in AutoCount compiles all SST data for a given period. Thus, making it easier to calculate and process payments to the RMCD. in addition, the processor also helps generate the SST-02 report, which is required for SST submissions.

Backup and Security Measures
Regular backups are crucial to protect your SST data.
Data Backup
AutoCount allows you to back up your SST data regularly. This practice ensures protection of your financial records, including SST-related data. Thus, ensuring that you can recover all these daat in case of data loss.
Troubleshooting Common SST Issues
Even with a well-configured system, issues can arise in managing SST.
Resolving Tax Code Discrepancies
AutoCount offers troubleshooting tools to resolve common issues, such as discrepancies in tax codes or errors in SST calculations. Regular checks and updates help prevent these issues from affecting your tax compliance.
Conclusion
To conclude, maintaining accurate SST records in AutoCount requires ongoing diligence and regular updates to your tax configurations. Therefore, by ensuring proper training of your team and regular review on your tax codes, you can maintain compliance and avoid potential penalties.
FAQs
Zero-rated supplies are managed by assigning the S-0 or SV-0 tax codes to items or services that are exempt from SST.
If there is a change in SST rates, update the tax codes in AutoCount’s Tax Code Maintenance section to reflect the new rates, ensuring that future transactions apply the correct tax.
Reconciliation involves comparing your SST reports, such as the SST Transaction Listing, with your financial statements to ensure that all taxable transactions are accurately recorded.
Yes, AutoCount supports partial returns through the Credit Note feature, allowing you to adjust the SST for only part of an invoice.
Essential reports include the SST Transaction Listing, SST-02, and SST Audit Trail. These reports provide detailed records needed for compliance and audit purposes.
It is recommended to back up SST data after every major update or transaction cycle to ensure that your records are secure and can be easily restored if necessary.