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AutoCount E-invoice:
How to Handle AutoCount E-Invoice Submission Errors?

Understanding E-Invoice Submission Errors

When managing AutoCount e-invoice submission errors, it’s important to identify and address them promptly to maintain compliance and streamline operations. This guide walks through the process of checking, identifying, and resolving these submission issues effectively.

AutoCount E-Invoice Checking Submission Error

This video demonstrates how to verify the submission status of your e-invoices within the AutoCount E-Invoice system, ensuring you stay informed about any errors and maintain accurate records.

Invoice Submission Status Workflow

  • Pending

    The invoice has been sent to the AutoCount Invoice Portal but is awaiting submission to the MyInvoice Portal.

  • Submitted

    The invoice has cleared the initial structural validation but awaits further validation.

  • Valid

    The invoice has successfully passed all validations and is approved.

  • Invalid

    The invoice contains validation errors that require correction.

  • Cancelled

    The issuer has canceled the invoice.

Steps to Check Submission Status

Common E-Invoice Submission Errors

Date/Time Issues

The invoice issuance date is outdated or formatted incorrectly.

Document Mismatch

Key document fields (e.g., totals or tax identifiers) do not match.

Missing Required Fields

Critical data such as customer name or invoice amount is incomplete.

Invalid Data Format

Specific fields contain data in an unaccepted format.

Resolving Submission Errors

Best Practices for E-Invoice Submission

  • Double-Check Data

    Validate all invoice details before submission to minimize errors.

  • Use Filters

    When managing bulk invoices, use time or type filters to simplify tracking.

  • Stay Updated

    Regularly review error codes and guidelines from the AutoCount platform.

  • Train Your Team

    Ensure team members understand the submission workflow.

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Conclusion

In summary, managing e-invoice submissions involves understanding the status workflow, identifying errors, and making necessary corrections. By utilizing the E-Invoice Submission Status tool and following the outlined steps, users can efficiently resolve issues and ensure successful validation and submission.

FAQs

It indicates that the invoice has failed validation checks and requires correction.

Click on the “Invalid” invoice in the “Submission Status” section to see the error details.

This typically occurs when the issuance date of the invoice is outdated or improperly formatted.

Yes, invoices can be canceled if they are no longer needed, provided they are not yet approved.

Check regularly, especially when managing bulk invoices, to catch and fix errors early.

The invoice will not proceed to approval, potentially delaying payments or compliance reporting.

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